I'm Joshua Madeja — an Operations Manager, Executive Assistant and founder of Stratvya. I take the chaos off a leader's plate and rebuild it into systems that run without you in every loop.
Systems-minded. People-focused. Excellence-driven — with 15+ years turning busy, reactive operations into things that simply run.
Joshua · Stratvya
I've spent my career in the engine room of organizations — government offices, corporate teams, and fully remote businesses across Australia, the UK, the US and Singapore. The common thread: I make complexity feel calm.
As a certified Lean Six Sigma Green Belt and Professional Business Executive Assistant, I design the SOPs, workflows, and AI-assisted systems that let leaders stop firefighting and start leading. Today I do that as Operations Manager for Complete Local Marketing and as founder of Stratvya.
The symptoms look different for every founder and operator — but the root cause is almost always the same: the business depends on you being in every decision. Here's what I hear most, and exactly how I fix it.
Not just an extra pair of hands — a force multiplier who builds the systems your business keeps running on long after the task is done.
End-to-end workflow design that eliminates bottlenecks and keeps day-to-day execution smooth across teams.
Lean Six Sigma & Kaizen applied through DMAIC to cut waste, reduce errors and deliver measurable performance gains.
High-level support for founders & executives — calendars, inbox, priorities and confidential matters handled with discretion.
CRM, scheduling and PM tools connected into one operating ecosystem — with AI-assisted documentation and reporting.
Smooth onboarding, proactive communication and retention-focused systems that make clients feel valued from day one.
Tell me where things break down and I'll design the workflow that fixes it.
Start a conversation →Anyone can clear an inbox. My edge is a rare combination most operators never have in one person — here's what makes me the asset, not the overhead.
I spent 12 years as a fund custodian and procurement officer in local government — where accuracy, compliance and audit-readiness aren't optional. I now pair that rigor with founder-level ownership at Stratvya and AI-fluent execution. You get reliability you can stake your reputation on, delivered at the pace your business actually moves — a multiplier on your time, not another line of overhead.
In the engine room
Process improvement backed by formal methodology — DMAIC, root-cause analysis and continuous improvement, not guesswork.
My background in technical theatre taught me to orchestrate dozens of moving parts on a deadline so the show always goes on — calm under pressure, invisible when it counts.
Proven supporting brands across the US, UK, Australia and Singapore — adapting tone, time zones and tools without missing a beat.
Whether you need a fractional operations partner, a systems-minded executive assistant, or someone to engineer the backend of your business — let's talk about where you're stuck.